Admissions at MRS Rehab
If you're in crisis right now, call us — our Lincoln team answers around the clock and can begin stabilization today.
The Admissions Process
We understand that calling a treatment center often happens during the most overwhelming moment a person or family has ever faced. At MRS Rehab, our admissions team is trained to bring calm to that crisis within the very first conversation. When you call (916) 313-8985, a counselor will listen, answer your questions, and guide you through every step that follows.
Step 1: Confidential Phone Assessment
A brief, no-obligation call with our admissions team to understand the situation, substance history, and any co-occurring mental health concerns. We also gather insurance information so we can verify benefits before you arrive. Families are welcome to call on behalf of a loved one.
Step 2: Insurance Verification & Financial Planning
Our team contacts your insurance provider directly and explains your coverage in plain language. We accept Aetna, Blue Cross Blue Shield, Medicaid, Medicare, Humana, Ambetter, and Kaiser Permanente. If coverage gaps exist, we work with you to find payment solutions so cost never stands between your family and recovery.
Step 3: Clinical Intake & Arrival
Once logistics are handled, we coordinate a smooth arrival at our Lincoln, CA facility. A clinical intake assessment determines the right level of care, whether that is medical detox, residential treatment, or outpatient programming. Most people move from that first phone call to arrival within 24 to 48 hours, because when someone is ready, every hour matters.
Insurance & Payment
We accept most major insurance plans and offer flexible payment options.
- Aetna
- Blue Cross Blue Shield
- Medicaid
- Medicare
- Humana
- Ambetter
- Kaiser Permanente
What to Bring
Packing for treatment can feel uncertain, especially for families helping a loved one prepare. Here is what to bring and what to leave at home:
- Valid photo ID and insurance card
- Comfortable, modest clothing for 7 to 10 days (laundry available on-site)
- Prescription medications in original labeled bottles
- Personal hygiene items (no alcohol-based products)
- A journal or notebook
- Phone numbers of family and support contacts
- Approved reading material
Please leave behind: Valuables, large amounts of cash, weapons, and any substances. Electronics are stored securely during the initial stabilization period.
Visitation: Scheduled weekend visits. Phone access: Limited hours. Pets: Not permitted on campus.
Frequently Asked Questions
How long does treatment at MRS Rehab typically last?
Treatment length depends on the substance, severity, and individual progress. Medical detox generally takes 3 to 7 days. Residential treatment runs 30 to 90 days, and outpatient care continues for 2 to 12 weeks. We know that families are anxious for a timeline, so your clinical team provides regular updates and involves family members in care planning whenever possible.
What insurance plans does MRS Rehab accept?
We accept Aetna, Blue Cross Blue Shield, Medicaid, Medicare, Humana, Ambetter, and Kaiser Permanente. Our admissions team handles verification directly with your provider and walks both you and your family through what is covered, what co-pays to expect, and what financial options are available if gaps exist. No family should delay treatment over uncertainty about cost.
Can family members visit during residential treatment?
Yes. We offer scheduled weekend visitation because we believe family connection is a vital part of recovery. We also integrate family therapy sessions into the treatment plan so that the people closest to the patient understand the process, heal alongside their loved one, and learn how to support long-term recovery once treatment ends.
Is detox medically supervised around the clock?
Absolutely. Our medical detox program provides 24/7 physician and nursing supervision with medication-assisted treatment when appropriate. We understand that for families watching a loved one enter withdrawal, knowing that a medical team is present every hour brings essential peace of mind. Our 92-member staff ensures constant, attentive care.
What happens if my loved one has both addiction and a mental health condition?
This is called dual diagnosis, and it is very common. At MRS Rehab, we treat both conditions simultaneously rather than addressing one and hoping the other resolves on its own. Our clinical team uses therapies like EMDR, DBT, and individual counseling to address the mental health condition alongside addiction. Families receive guidance on how to support recovery when both issues are in play.
How quickly can someone be admitted?
In most cases, we can move from the initial phone call to arrival at our Lincoln, CA facility within 24 to 48 hours. When a family member or patient reaches out during a crisis, we prioritize rapid intake because we have seen over 24 years and more than 13,000 patients that readiness is fragile. Call (916) 313-8985 any time, day or night, and we will start the process immediately.
Ready to Start Your Recovery?
Call our admissions team 24/7. Confidential and no obligation.